At ZENVARIN, we are committed to ensuring the highest level of customer satisfaction. We stand behind the quality of our products and services. However, if you are not completely satisfied with your purchase from ZENVARIN, we offer a comprehensive Money Back Guarantee policy designed to provide you with peace of mind.
All ZENVARIN products can be returned within 30 days from the date of purchase for a full refund, provided the following conditions are met:
Certain items are non-returnable and non-refundable at ZENVARIN. These include:
Once your return is received and inspected at ZENVARIN, we will send you an email to notify you of the receipt and approval of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
If you haven’t received a refund yet, first check your bank account again. Then, contact your credit card company as it may take some time before your refund is officially posted. If you still have not received your refund after this, please contact us at [email protected].
ZENVARIN only replaces items if they are defective or damaged. If you need to exchange an item, please send us an email at [email protected] for further instructions.
To return your product, please mail your product to: ZENVARIN Returns, 123 Business Ave, Suite 456, Business City, BC 12345. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions regarding our Money Back Guarantee, please contact our customer service team at [email protected], and we will be more than happy to assist you.